Refund policy
Returns & Exchanges -
- Due to the nature of our products, we do not accept returns or exchanges at this time.
Damaged or Incorrect Orders -
- If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Email us at: wildcowgirlandco@gmail.com
Include:
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your order number
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photos of the damage or incorrect item
We’ll make it right 🤍
Shipping Issues -
Once your order has been shipped, Wild Cowgirl & Co is not responsible for:
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lost packages
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stolen packages
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delays caused by the shipping carrier
If you experience an issue, we recommend contacting the shipping carrier directly using your tracking number.
Incorrect Addresses -
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrectly entered addresses. If a package is returned to us, the customer will be responsible for reshipping costs.
Order Changes & Cancellations -
Orders are processed quickly, so we are unable to guarantee changes or cancellations once an order has been placed.
If you need help, please contact us as soon as possible and we’ll do our best!
💌 Questions
If you have any questions about your order, feel free to reach out anytime at:
wildcowgirlandco@gmail.com